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Loss Prevention Store Investigator -Ottawa

Requisition:  1693901
Brand:  TJX Canada

Ottawa, ON, CA

Employment Type:  Full-Time
Employment Status:  Regular
Functional Area:  Loss Prevention



Jenna discovered COLLABORATION working at TJX

Playing off everyone’s unique strengths and utilizing them to reach shared goals is what Jenna loves most about her work at TJX. And when you work with us, you'll see that everything we accomplish – we accomplish together!


What you’ll discover

Eligible Associates can look forward to:


  • One-of-a-kind, inclusive culture
  • Benefits that take effect your first day
  • Dedicated training and on-the-job resources to enhance your development
  • Three weeks’ vacation with option to buy an additional week through our Vacation Trade Program
  • Tuition reimbursement to support your career progression
  • Merchandise discount for yourself and eligible family members at all TJX Canada stores
  • Associate and Family Assistant Program to support healthy living


What you’ll do

It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

  • Detect and apprehend people or persons committing theft and fraud against WMI stores and facilitate their civil and criminal prosecution
  • Complete the prosecution process: report to police, case reports, attend court and testify as required
  • Report alert signals indicating possible internal dishonesty to the appropriate members of Loss Prevention
  • Investigate, identify and report issues regarding external theft and shrink causing issues affecting WMI stores, to the appropriate members of Loss Prevention
  • Develop effective partnerships with other Loss Prevention members, store management and outside agencies including the Police
  • Dissemination of appropriate intelligence to Loss Prevention team and stores via Supervisor
  • For a closer look into the Store Investigator role, click HERE


What you’ll need

To begin your career with us, you’ll have:

  • High School Diploma minimum, Law and Security/Loss Prevention Diploma preferred
  • Minimum of 1 year of retail Loss Prevention experience acting as a Store Investigator or equivalent
  • A provincial security license is required to be employed in this position (dependent on province). As required by law, the applicant must be currently licensed under the applicable provincial statute and regulation prior to commencement of employment. Maintaining that license is also a requirement of employment as long as it is legally required
  • Must have a valid driver’s license, good driving record and access to a vehicle; background screening prior to hire is also required
  • Strong working knowledge of Criminal Code and its application relating to crimes in a retail environment


Posting details

  • Internal TJX Associates: please review this opportunity with your direct supervisor or manager prior to submitting an application. In order to be considered, please attach your completed Internal Candidate Endorsement Form to your application.


Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different? Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. For additional assistance please email

Job Segment: Loss Prevention, Criminal Investigator, Investigation, Security, Retail, Legal

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