70230-Customer Experience Coor

TJ Maxx Category Retail Associates 2330095 Location Smithfield, RI, 02917
JOB DESCRIPTION

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.


Posting Notes: TJ Maxx Store 0190 || 445 Putnam Pike (Rte. 44 || Smithfield || RI || 02917

Opportunity: Contribute To The Growth Of Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You!

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $16.00 to $16.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: TJ Maxx Store 0190 || 445 Putnam Pike (Rte. 44 || Smithfield || RI || 02917

Get notified for similar jobs

Sign up to receive job alerts

Email should not be empty Please enter valid email
Success! Successfully subscribed for similar jobs You have already subscribed for this job Failure! Failed to subscribed for similar jobs

Get tailored job recommendations based on your interests.

Similar Jobs

  • Front End Supervisor Full-Time Retail

    TJ Maxx Category Retail Associates ReqId 2330502 Location Whitehall, PA, 18052

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to ...

  • Customer Experience Coor

    TJ Maxx Category Retail Associates ReqId 2326783 Location Edgewater, NJ, 07020

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to ...

  • Customer Experience Coor

    TJ Maxx Category Retail Associates ReqId 2327969 Location New York, NY, 10107

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to ...

  • Customer Experience Coor

    TJ Maxx Category Retail Associates ReqId 2287272 Location Wall Township, NJ, 07719

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to ...

  • Customer Experience Supervisor

    TJX Companies Category Retail Associates ReqId 2329107 Location Woburn, MA, 01801

    *. Opportunity: Contribute To The Growth Of Your Career. Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous custo...

  • Customer Experience Coor

    TJ Maxx Category Retail Associates ReqId 2328873 Location Brunswick, ME, 04011

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to ...

  • Customer Experience Coor

    Marshalls Category Retail Associates ReqId 2326710 Location Marlton, NJ, 08053

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the ev...

  • Retail Customer Experience Coor

    TJ Maxx Category Retail Associates ReqId 2327854 Location Quincy, MA, 02169

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to ...

  • Retail Customer Experience Coor

    TJ Maxx Category Retail Associates ReqId 2323892 Location Dorchester, MA, 02125

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to ...

  • Retail Customer Experience Coor

    Marshalls Category Retail Associates ReqId 2325486 Location Gloucester, MA, 01930

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the ev...

No recommendations found

Jobseekers Also Viewed

  • Weekend Retail Associate

    TJ Maxx Category Retail Associates 2327397 Location Warwick, RI, 02886

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to ...

  • Retail Sales Associate

    TJ Maxx Category Retail Associates 2326872 Location Seekonk, MA, 02771

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to ...

  • Retail Sales Associate

    HomeGoods Category Retail Associates 2325956 Location North Kingstown, RI, 02852

    Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with...

  • Backroom Supervisor

    HomeGoods Category Retail Associates 2326803 Location Milford, MA, 01757

    Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with...

  • Loss Prevention Officer

    TK Maxx Category Loss Prevention 2329499 Location Leicestershire, East Midlands, LE4 8GP

    From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the ...

No recommendations found

Hear what our Associates have to say.

Picture of employee smiling
Jiten started his IT Security career at TJX in 2019 and is already making a difference across multiple functions, helping to maintain the integrity of TJX’s systems globally.
​​​​​​​

Jiten, Security, IT
Picture of employee smiling
 the Boston area to join TJX helped Joy find fulfillment at work and at the same time, better balance her commitments to family. Even if your name isn’t Joy, there’s plenty to be found in your career here.
Joy, Corporate
Picture of employee smiling
Caitlyn loves that her merchandising career lets her travel the world in search of the latest and greatest. Join the adventure and find inspiration in the everyday.
​​​​​​​

​​​​​​​Caitlyn, Merchandising

Connect With US Team

Learn More About Us