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Senior Change Management Analyst- Product Development

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Date: Jan 10, 2018

Location: Framingham, MA, US

Company: TJX Companies, Inc.

Are you ready to explore the corporate side of retail? Then try TJX on for size. You’ll join a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. At TJX, we are proud that, for 40 years, we have been providing amazing value to our customers, but the merchandise we sell is just part of our story. We believe our Associates bring our business to life, and we aim to support them by making TJX a terrific place to work. We are committed to leveraging the differences among our Associates, and believe that the diverse skills, experiences and background that they bring into the organization will help us continue to succeed.

Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as and in the U.S.; Winners, HomeSense and Marshalls in Canada; TK Maxx in the U.K., Ireland, Germany, Poland, Austria and the Netherlands, as well as Homesense and in the U.K.; and TK Maxx in Australia. In 2016, we had over $33 billion in sales, more than 3,800 stores, and 235,000 Associates. As a retailer committed to growth, success is always in style at TJX!


Job Summary

Provides leadership and change management for TJX Global Product Development, including key product development tools such as FlexPLM, designer software, global collaborative tools and other key onboarding programs.  Directs and supports the execution of the Divisions’ new initiatives; evaluates and validates the effectiveness of those programs.  Partners with the Finance, Reporting and Technology team in order to develop strategies to ensure efficient and effective use of technology/applications.  Manages the roll out of new processes to ensure global standardization and efficiency. Supports the PD Trainer in addressing process and systems related questions.  Manages the onboarding process for new users globally; builds and maintains strong ties with the change leadership team to maintain ongoing lines of communication.  Creates and maintains future strategies for subsequent phases of global tool rollouts such as FlexPLM. Establishes initiatives and metrics to drive adoption through change management, training and the building of lasting relationships. 


Major Areas of Responsibility

  • Proposes new processes to improve user adoption and increase user efficiency for management approval
  • Identifies and recommends super users to support new/existing technology
  • Decides what stakeholders to take as partners
  • Decides appropriate timing for the roll of out of new systems initiatives
  • Recommends candidates to hire

Ongoing Change Management strategies and management:

  • Delivers on key Global Product Development change initiatives including technology and processes to be rolled out across the Global PD Division and to overseas Sourcing Partners.
  • Appropriately leverages TJX Organizational Development resources as a thought partner on projects and initiatives.
  • Conducts business needs assessments, change impact analysis and provides recommendations to manager.
  • Develops change strategies and monitors the adoption of new processes and tools.
  • Informally influences and builds relationships with stakeholders.
  • Partners with cross functional teams on deliverables.


  • Designs and delivers a communication plan that engages key stakeholders.
  • Organizes and leads process meetings to encourage process standardization where applicable across Product Development.
  • Supports end-user training.

Provides expertise and knowledge:

  • Lead resource for all process related questions to drive efficiencies and clarity in Global Product Development initiatives.
  • Proactively identifies and proposes best practices where appropriate.
  • Special projects as assigned. 


Job Requirements

  • Bachelor’s Degree of equivalent experience
  • 4+ years experience in Product Management
  • Overseas and domestic travel required (up to 10%, subject to change)
  • Product management and fashion background requirement
  • FlexPLM knowledge helpful must be technically savvy
  • Communicate clearly and effectively with customers and associates/team members
  • Self-motivated and able to work well with limited supervision
  • Must be able to quickly assess issues and react to changing circumstances and new information
  • Strong team building and influential skills
  • Excellent problem resolution, judgment, negotiation, and decision-making skills
  • Task and goal oriented (schedule driven).
  • Outgoing, personable and acts with integrity
  • Deep listener
  • Knowledge of Microsoft Access, Excel, PowerPoint
  • Knowledge of customization of these tools will be an added advantage

What's In It For You?

TJX has campuses conveniently located off the Mass Pike and Route 495. With us, you'll not only enjoy working for an industry leader, but we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Framingham  || MA

Nearest Major Market: Framingham
Nearest Secondary Market: Boston

Job Segment: Developer, Product Development, Manager, Change Management, Merchandising, Technology, Research, Management, Retail