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Senior Community Relations Manager

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Date: Jan 14, 2019

Location: Marlborough, MA, US

Company: TJX Companies, Inc.

There's nothing as exciting as that moment when you find an amazing value when you least expect it – except being part of the team that makes magical moments like these happen! At TJX, we are proud that, for 40 years, we have been providing amazing value to our customers, but the merchandise we sell is just part of our story. We believe our Associates bring our business to life, and we aim to support them by making TJX a terrific place to work. We are committed to leveraging the differences among our Associates, and believe that the diverse skills, experiences and background that they bring into the organization will help us continue to succeed.

We are a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as and in the U.S.; Winners, HomeSense and Marshalls in Canada; TK Maxx in the U.K., Ireland, Germany, Poland, Austria and the Netherlands, as well as Homesense and in the U.K.; and TK Maxx in Australia. As a retailer committed to growth, success is always in style at TJX!



For more than four decades, delivering great value to our customers has been at the core of our business at TJX.  In fact, providing value and caring for others have helped define our culture over the years and these principles extend beyond the walls of our stores and into our local communities around the world. TJX Community Relations (CR) creates value for our business and communities through support of key social issues. The Community Relations function manages company philanthropic activities, including TJX foundation grants, volunteerism and charitable events.


We have a compelling opportunity for a Senior Community Relations Manager to lead the development and management of our domestic, field-based CR programs. The Senior Manager will drive active engagement with key TJX leaders and stakeholders to ensure mutual understanding and alignment on Program initiatives. He/she will guide assigned team to effectively and efficiently implement and execute the portfolio.


Your Value 

You’re a trusted partner who provides value across TJX through your ability to lead initiatives, influence stakeholders, deliver measurable results, and train and develop talent. 


Your Brand 

Through your engagement with our internal brands and external community partners, you’ll be a credible advisor who supports the shared mission, goals and guidelines which maximize social and business impact.


Your Responsibilities

  • Develop strategic plans for assigned programs and initiatives that deliver on community goals.
  • Oversee program execution, including communication, implementation and impact reporting.
  • In partnership with AVP CR, propose programs and specific budgets to meet community relations goals.
  • Interact with business and corporate functions on assigned programs and opportunities.
  • Attract, retain, develop and supervise talent by creating an inclusive environment that provides direction, continuous learning and commitment to a common vision and shared values. 
  • Provide candid, timely developmental feedback to all team members.
  • Develop budget and manage financial aspects related to running programs, monitor monetary disbursement related to programs.
  • Establish impact metrics for measuring effectiveness across community programs.
  • Work effectively with internal and external communication teams to support community goals and programs.
  • Manage relationships with assigned large key partnerships.


Your Skills & Experience

  • 10 years program management experience in Community Relations, Corporate Philanthropy and/or Foundation Management; with a minimum of 5 years in a corporate environment
  • Bachelor's Degree in Business or Communications or equivalent work experience
  • Proven experience designing corporate community programs
  • Demonstrated skill building productive relationships, engaging, influencing and managing stakeholders at all levels within a matrix organization
  • Developed experience building and leading teams
  • Proven experience communicating with all levels of leadership; exhibits recognizable, confident executive presence
  • Strong communication skills, verbal, written and presentation
  • Ability to manage multiple programs/projects while remaining flexible to changing priorities 
  • Strong organizational and follow through skills, with focus on attention to detail
  • Understanding of legal and compliance considerations related to grant making and employee volunteerism
  • Strong analytic and measurement skills


What's In It For You?

At TJX, you'll not only enjoy working for an industry leader, but we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Marlborough  || MA


Nearest Major Market: Boston

Job Segment: Merchandising, Program Manager, Manager, Apparel, Garment, Retail, Management, Fashion