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Merchandise Control Supervisor

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Date: Jan 9, 2019

Location: North Las Vegas, NV, US

Company: TJX Companies, Inc.

Success is always in style at TJX! Continue to explore career opportunities at TJX, a Fortune 100 company and the leading off-price apparel and home fashions retailer in the U.S. and worldwide. At TJX, we are proud that, for 40 years, we have been providing amazing value to our customers, but the merchandise we sell is just part of our story. We believe our Associates bring our business to life, and we aim to support you by making TJX a terrific place to work. We are committed to leveraging the differences among our Associates, and believe that the diverse skills, experiences and background that you bring into the organization will help us continue to succeed.

Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as and in the U.S.; Winners, HomeSense and Marshalls in Canada; TK Maxx in the U.K., Ireland, Germany, Poland, Austria and the Netherlands, as well as Homesense and in the U.K.; and TK Maxx in Australia.

JOB SUMMARY:  Supervises the daily operations within the Distribution Center Merchandise & Accuracy Control Departments. Ensures controls are in place to maintain integrity of all MarMaxx merchandising, legal, and quality control philosophies.  Builds effective teams through training and continuous development.



  • Responsible for supervising Associates within the Merchandise Control and Accuracy Control Departments to ensure the standards of merchandise and quality control are upheld
  • Educates our business partners on our off price business model and coordinates the quarterly Product Awareness Weeks
  • Identify and address any opportunities that could improve the way our Vendors ship merchandise
  • Review all Vendor Compliance daily to ensure we are properly recording all infractions
  • Ensure all merchandise is of the best value to our customers in terms of Brand, Fashion, Quality, and Price and meets all TJX labeling guidelines
  • Follow Best Practice for Modification/Deletion procedures and ensures proper research is conducted
  • Balances and monitors the workload throughout all areas of the building for AC’s and MC’s
  • Conducts audits of all AC associates to ensure accuracy and consistency in the department
  • Maintains AC hours within annual budget for KPI and CPU
  • Partners and assists Operations in meeting business priorities
  • Partners with LP to conduct weekly Dump Store audit and provide feedback
  • Ensure Damages/RTV’s/LPR’s are identified and processed according to established guidelines in order to drive profitable sales and gross margin
  • Conducts required store visits and provide a detailed summary to the building


Talent Development:

  • Builds effective teams through selection, education, training and ongoing development
  • Encourages staff to think beyond the needs of their own individual area to achieve the best results for the business
  • Encourage staff to create Individual Development Plans to assist with future advancement



Number of Associates reporting to this job.

Exempt: 0               Non-Exempt: 20-30


Decision Making:

  • Coach and counsel non-exempt Associates
  • Challenges business decisions that could affect bottom line sales, markdowns, shrink, and gross margin 
  • Procedural changes or exceptions as they relate to quality control


Education and experience

  • Bachelor’s Degree in Business, Retailing, etc. or equivalent job experience
  • 3-5 years of leadership or merchandising experience


Job skills required to perform this job:

  • Effective communication and interpersonal skills
  • Negotiation and influencing skills
  • Analytical/critical thinking skills
  • Technology skills
  • People development skills


Previous positions which could prepare an individual for this job:

  • Operational Supervisor
  • Merchandise Controller
  • MC Admin
  • Planning Analyst
  • Asst. Store Manager


Reports to:

Merchandise Control Manager

What's In It For You?

At TJX, you'll not only enjoy working for an industry leader, but we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Nearest Major Market: Las Vegas

Job Segment: Merchandising, Fashion Retail, Garment, Apparel, Retail, Fashion, Research