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Communications Manager

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Date: 12-Apr-2019

Location: Watford, Greater London, GB

Company: TJX Companies, Inc.

Variety and Challenge. Growth and Opportunity.

In the retail business, we move fast. We’re always adapting, evolving and innovating. And the fast pace brings variety and challenge, along with continued growth and opportunity.

Welcome to TJX, a Fortune 100 company and the world’s leading off-price retailer of clothing and homeware worldwide. Our retail chains include TK Maxx in the United Kingdom, Ireland, Germany, Poland, Austria and the Netherlands, as well as HomeSense and in the United Kingdom; TK Maxx in Australia; TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as and in the United States; and Winners, HomeSense and Marshalls in Canada. In 2018, TJX had over $35 billion in sales, more than 4000 shops and 249,000 Associates. As a retailer committed to growth, success is always in style at TJX!

Drive the sustained growth in sales and profit through a combination of in-Country brand and marketing strategies that increase market share, market shopper penetration, brand awareness and footfall.  Support the growth of both the company and brand reputation through outstanding and relevant market comms.


Key Responsibilities


  • Directly responsible for delivering impactful country communications plans that drive brand awareness, brand education and footfall through insightful and market-relevant analysis and development of annual marketing & communications plans.
  • Work within European framework and partner with multiple internal Centres of Expertise (COE) to deliver and measure strategic communications across multiple in-country marketing disciplines.
  • Liaise with multiple marketing disciplines, namely media, advertising, digital, direct, search, events, content and creative to build robust and measurable country communication plans.  Furthermore, manage all communications metrics such as coverage achieved, and social media followers.
  • Manage in-Country agency partners for Consumer PR and Social Media – and on occasions participate in pan-European agency meetings.
  • Partner with cross-functional management teams across the business to ensure that our communications are engaging, influencing and supporting all relevant activities and goals – e.g. on supporting key seasonal product trading periods and new store openings.
  • Participating in managing the country budget, maximising the efficiency of the marketing funds by leveraging pan-European assets particularly imagery, communication stories and public relation stories.
  • Deliver in-Country marketing plans that support the local new store openings, refurbishments and relocations programme.
  • Oversee and approve local press release stories and translation.
  • Take the lead delivery role, partnering with the European Agency network, on external comms, corporate comms, CSR, and crisis communications on the ground
  • Be the key country/brand lead in identifying and sometimes delivering internal comms on the back of the Centres of Expertise


Key skills, knowledge and experience


  • Fluent in English – proven excellent writing and presenting skills.
  • International experience, preferable gained in a multi-channel environment.
  • Experience of working within a pan-European matrix business.
  • Ability to manage multiple projects – end to end.
  • Successful track record in communications and local implementation.
  • Budget, project and stakeholder management experience.
  • Marketing experience.
  • Worked in-house (client) or agency-side.
  • Press release writing experience.
  • A love of retail.

What's In It For You?

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. Apply now.

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