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IT Senior Project Manager - Marketing domain

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Date: 12-Jan-2018

Location: Watford, Greater London, GB

Company: TJX Companies, Inc.


Variety and Challenge. Growth and Opportunity.

In the retail business, we move fast. We’re always adapting, evolving and innovating. And the fast pace brings variety and challenge, along with continued growth and opportunity.

Explore career opportunities at TJX, a Fortune 100 company and the world’s leading off-price retailer of clothing and homeware worldwide. Our retail chains include TK Maxx in the United Kingdom, Ireland, Germany, Poland, Austria and the Netherlands, as well as HomeSense and in the United Kingdom; TK Maxx in Australia; TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as and in the United States; and Winners, HomeSense and Marshalls in Canada. In 2016, TJX had over $33 billion in sales, more than 3,800 shops and 235,000 Associates. As a retailer committed to growth, success is always in style at TJX!


We are looking for a IT Senior Project Manager to join our marketing domain team within IT function. As a Senior PM you will manage medium to large projects with budgets of up to £500k-£1M.  You will supervise project teams of up to 7 other associates and external resources to deliver solutions.  You will coordinate the activity for critical projects across chain, business and application boundaries and  act as a mentor to other associates providing a high degree of business and application expertise. 


Key Responsibilities

  • Accountable for delivering new capabilities that drive business results on one or more medium to large sized, moderately to highly complex IT projects and/or programs from initialization through project close.
  • Lead projects through the defined solution delivery process (SDP) which covers, but is not limited to, Initiation, Design, Build / Test (Systems/UAT), Implementation and Warranty until accepted by the customer and supported by IT Operations.
  • Effectively partners and influences in order to deliver scalable, optimized solutions.
  • Leads project and/or program activities and reports on status to ensure that assigned projects are completed on time, within approved budget, and provides desired business value.
  • Assigns priorities for and coordinates the activities of project staff, including the relevant third party staff as needed.
  • Defines project quality and success criteria.
  • Plans and co-ordinates the implementation support (Change Management) to the user community and ensures that the desired adoption is achieved.
  • Supervises multiple, concurrent tasks and properly assesses priorities of assigned activities.
  • Complies with Sarbanes Oxley and PCI.
  • Responsible for the project and/or program plan, work breakdown structure, and identified critical path.
  • Responsible for timely and effective project communications including stakeholder and sponsor interactions, meeting management, and reporting.
  • Responsible for the project plan, work breakdown structure, and identified critical path.
  • Accountable for project financials, including baselines, forecasting, reporting, and reconciliation.
  • Completes a Post Implementation review, Lessons Learned and feeds back for process improvement.
  • Creates strategies for risk mitigation and contingency planning.  Identifies and solves issues.
  • Plans and schedules project deliverables, goals, and milestones.
  • Directs and oversees project team.
  • Performs peer document assessments.
  • Furthers the adoption of project management standards and contributes to the TJX PM community of practice.
  • Accountable for job performance and project delivery of all direct reports, if applicable.
  • Coaches, mentors and develops direct reports.
  • Performs other duties as assigned.


Key Skills, Knowledge & Experience


  • Operates in a matrixed environment. Assigns and monitors tasks for project resources
  • Experience Retail or FMCG/Fast Moving business projects
  • Strong organizational, presentation, and business partnering skills 
  • Knowledge of system development life cycle methodology and project management techniques
  • Familiarity with financial, retail, human resource, or logistics systems
  • Ability to handle large project and/or program workload
  • Ability to multi-task and alter direction easily to accommodate changing priorities
  • Experience managing multiple priorities simultaneously
  • Ability to assess project health at defined stage gates and provide critical analysis to support the decision to proceed or not to proceed with the project
  • Experience with PC based project management tools including  MS Project, MS Word, and MS Excel
  • Excellent verbal and written communication skills
  • Formal Project Management Accreditation:  Current PRINCEII and/or PMP Practitioner Certification is desirable
  • Lean/Six Sigma, ITIL Foundation and/or QMS/Test management experience/exposure would be useful
  • Strong commercial experience – Creating Statement of Work and managing contracts
  • Extensive experience of co-ordination and management of third parties including offshore and outsource relationships
  • Experience of operating at senior stakeholder level
  • People leadership skills:  Extensive team management experience with proven track record of completing testing projects to the highest standards and within agreed project milestone


Business Analysis


  • Aware of Business Analysis process and techniques.  Understands how to use BA’s to prepare PIDs outlining feasibility, impact and cost of projects – including TCO/ROI
  • Captures business requirements for projects, working with diverse user communities and managing sign off process
  • Evaluates project solutions, both from vendors and internal partners, to ensure technical proposals deliver the business benefits for the project, and comply with technical, operational and security standard for the corporation


Testing and Deployment


  • Agree Test, QA and UAT plans with the business and systems development, taking into account risks and project objectives
  • Organise and deliver test phases of projects, ensuring that business sign off is achieved
  • Manages test plans and issue lists within TJX and also Third Parties involved in testing phases
  • Optimise the testing cycle to ensure business risk is kept to a minimum
  • Ensure the correct user community are involved correctly during UAT and provide relevant signoff for SOX compliance


Business Support


  • Provide support to business during project implementations to resolve production incidents
  • Prepares support materials and hands over knowledge to support teams
  • Provide consultancy services to TJX Europe businesses and advice on how to use systems



What's In It For You?

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. Apply now.

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