IT Supervisor

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

Posting Notes: Marshalls Distribution Center Bridgewater || 701 N. Main St || Bridgewater || VA || 22812

Job Summary 

Oversees and manages all systems activities within the Distribution Center. Manages the computer operations, Data Center activities, system upgrades and enhancements as well as ongoing maintenance. Supervises the clerical staff involved in daily data entry. Manages equipment inventory and coordinates software and hardware installations. 

Duties and Responsibilities 

Major Areas of Responsibility: 

Supervises all activities and personnel in the Data Center. Oversees ticket and distribution printing processes, output matching, report delivery, equipment maintenance and reporting. 

 Oversees all Systems Support activities including, but are not limited to, SCAN warehouse management system, Sortation Systems, Voice Systems and Labor Management Systems. Manages the timely reporting, escalation and resolution of all system related issues. Manages the coordination of implementations of all systems changes, new software and fixes. Communicates recommendations and changes to DC Management. 

Manages the maintenance of all hardware in the Distribution Center including tracking, reporting and resolving network and equipment related issues. Monitors the ongoing maintenance and inventory of all system related equipment. Works with software and equipment vendors when required. Coordinates DC systems activities related to software and hardware installations and basic network set-up. 

 Participates in system related projects coordinated by Home Office. Oversees system and technical training on all DC systems. Recommends systems changes to support the Distribution Center operation. 

 Performs other duties as directed. 

 Job Knowledge 

Minimum formal education, if any, required to perform this job e.g., Bachelor's Degree in Accounting, Law Degree): 
BS or BA College degree in Business or related field 
 
Minimum job skills required to perform this job (for example: programming languages, strong interpersonal skills, computer software packages): 
Understands relationships and interfaces between systems and platforms 
Requires excellent communication skills 
Ability to communicate changes to management, peers, and subordinates 
Understand the Databases used in all systems 
Supervisory experience with networks and problem solving 
Solid verbal and written communication skills 
Ability to work flexible hours including nights and weekends 
Ability to travel 
 
Minimum experience required to perform this job: 
4-6 years management experience in a systems related environment, preferably a Distribution network 
  

We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: Marshalls Distribution Center Bridgewater || 701 N. Main St || Bridgewater || VA || 22812