eCommerce & Digital Fraud Investigator

Discovery is at the core of everything we do – whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world. That’s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.

Posting Notes: Marlborough  || MA 

Major Areas of Responsibility

• Responsible for the successful resolution of investigations related to losses incurred or crimes perpetrated in our TJX eCommerce & digital spaces.
• Pursues investigative leads to initiate and conduct investigations to resolve fraud committed on TJX online platforms.
• Develop trend reporting and analysis of online transactions, using business intelligence tools in conjunction with transactional data.
• Independently investigate and resolve cases that require in depth analysis and work within a team unit to optimize success.
• Effectively communicate with multiple TJX business units and vendors.
• Summarize and document the investigative steps and evidence that support the decision reached in the investigation.
• May perform other Corporate Investigations Team related tasks depending on the needs of the business, which can include internal theft and fraud, external theft and mitigating brand risk.

Minimum experience required to perform this job:

• 3-5 years of combined experience in eCommerce, Data Analysis, experience with Fraud Detection Methods and Resolution and/or experience using internet searches.
• Knowledge of commonly used eCommerce fraud prevention concepts, practices, procedures and fraud schemes.
• Knowledge of law enforcement practices involving sophisticated digital investigations
• Excellent communication skills; written and verbal.  Ability to write concise and factual investigative reports.
• Skilled in data analytics, statistical reporting, research and critical thinking skills

Discover Different at TJX means opportunity, teamwork, and career growth. That’s why working here is so much more than a job. When you’re a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We care about our culture, but we also prioritize the tangible stuff – competitive pay, great benefits, and a great group of people.
                          
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: Marlborough  || MA