Loss Prevention Customer Service Associate II

Marshalls Category Retail Associates R2330333 Location Emeryville, California, 94608 Onsite
JOB DESCRIPTION
Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

Opportunity: Contribute To The Growth Of Your Career

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

  • Maintains a proper and professional stance in the designated area at the front of the store
  • Act as a visual deterrent to prevent potential loss/dishonesty
  • Review and understand the Store Emergency Response Guide
  • Wear a complete Company approved uniform including a Body Worn Camera
  • Greet customers appropriately, demonstrate courtesy and respect
  • Establish and maintain a position at the front of the store or in a department
  • Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
  • Observe and report any suspicious behavior or critical incidents to LP or store management
  • Perform a closing safety sweep of the store with a member of management
  • Adhere to all Company Policy and Procedure
  • Document required incidents in AIIM Case Management
  • Performs other duties as assigned

Who We Are Looking For: You!

  • Strong verbal and written communication
  • Sound decision making skills
  • Ability to take initiative and perform well independently
  • Prioritizes/organizes workload and manages time effectively
  • Able to stand for long periods of time
  • 0-2 years retail or security experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

5795 Christie Avenue

Location:

USA Marshalls Store 1094 Emeryville CAThis position has a starting pay range of $19.36 to $20.36 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Get notified for similar jobs

Sign up to receive job alerts

Email should not be empty Please enter valid email
Success! Successfully subscribed for similar jobs You have already subscribed for this job Failure! Failed to subscribed for similar jobs

Get tailored job recommendations based on your interests.

Similar Jobs

  • Loss Prevention Customer Service Associate II

    TJ Maxx Category Retail Associates ReqId R2330524 Location Los Angeles, California, 90008

    TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioriti...

  • Loss Prevention Customer Service Associate II

    TJ Maxx Category Retail Associates ReqId R2327706 Location Redondo Beach, California, 90278

    TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioriti...

  • Loss Prevention Tactical Customer Service Associate

    TJ Maxx Category Retail Associates ReqId R2330390 Location Concord, California, 94523

    TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioriti...

  • Loss Prevention Tactical Customer Service Associate II

    TJ Maxx Category Retail Associates ReqId R2326435 Location Norwalk, California, 90650

    TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioriti...

  • Loss Prevention Tactical Customer Service Associate II

    TJ Maxx Category Retail Associates ReqId R2326638 Location Buena Park, California, 90620

    TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioriti...

  • Retail Loss Prevention Customer Service Associate II

    Marshalls Category Retail Associates ReqId R2325315 Location La Jolla, California, 92037

    MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and priori...

  • Retail Loss Prevention Customer Service Associate II

    HomeGoods Category Retail Associates ReqId REQ6945 Location Fremont, California, 94536

    HomeGoodsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and priori...

  • Retail Loss Prevention Customer Service Associate II

    HomeGoods Category Retail Associates ReqId REQ6927 Location Petaluma, California, 94952

    HomeGoodsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and priori...

  • Retail Loss Prevention Customer Service Associate II

    HomeGoods Category Retail Associates ReqId R2329909 Location Goleta, California, 93117

    HomeGoodsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and priori...

No recommendations found

Jobseekers Also Viewed

  • 70118-LP Detective

    Marshalls Category Retail Associates R2330221 Location El Cerrito, California, 94530

    MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and priori...

  • Merchandise Associate

    Marshalls Category Retail Associates R2322515 Location El Cerrito, California, 94530

    MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and priori...

  • Retail Associate Part Time Now Hiring

    TJ Maxx Category Retail Associates R2322481 Location Walnut Creek, California, 94598

    TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioriti...

  • Retail Merchandise Associate

    Marshalls Category Retail Associates R2329348 Location Danville, California, 94526

    MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and priori...

  • Part Time Retail Backroom Coor

    TJ Maxx Category Retail Associates R2321114 Location Concord, California, 94521

    TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioriti...

No recommendations found

Hear what our Associates have to say.

Picture of employee smiling
Jiten started his IT Security career at TJX in 2019 and is already making a difference across multiple functions, helping to maintain the integrity of TJX’s systems globally.


Jiten, Security, IT
Picture of employee smiling
Moving to the Boston to work for TJX helped Joy find fulfillment at work and at the same time, better balance her commitments to family. Even if your name isn’t Joy, there’s plenty to be found in your career here.
Joy, Corporate
Picture of employee smiling
Caitlyn loves that her merchandising career lets her travel the world in search of the latest and greatest. Join the adventure and find inspiration in the everyday.


​​​​​​​Caitlyn, Merchandising

Connect With US Team

Learn More About Us